At The Sports Edit, we curate our activewear with precision—from our performance-driven 7/8 Leggings to our versatile Athleisure edits. We want you to feel as confident in your purchase as you do in your movement. If an item isn’t quite right, our returns process is designed to be as seamless and transparent as our privacy practices.

Our Returns & Exchanges Policy

We gladly accept returns and exchanges for most full-priced items within 15 days of the delivery date. All returned items must be:

  • In original, unworn, and unwashed condition.
  • With all original tags and packaging intact.
  • Accompanied by your original order confirmation or proof of purchase.
Please Note – Non-Returnable Items: To ensure hygiene and safety for our entire community, the following items are final sale and cannot be returned or exchanged:
  • Accessories (including Fitness Accessories, Caps & Hats) for hygiene reasons.
  • Swimwear (if applicable, based on hygiene standards common in activewear retail).
  • Any item marked as “Final Sale” or purchased during a clearance event.
This policy reflects our commitment to quality and safety, mirroring the integrity highlighted in our Privacy Policy.

How to Initiate a Return or Exchange

Follow these simple steps to start your return or exchange:

  1. Contact Us Within 15 Days: Email our support team at [email protected] with your order number and details about the item(s) you wish to return or exchange.
  2. Receive Your Returns Authorisation: We’ll email you a Returns Authorisation (RA) number and instructions within 1–2 business days.
  3. Pack Your Item Securely: Place the item in its original packaging, include the RA number inside the parcel, and seal it securely.
  4. Ship Your Return: Send the package to our studio address (provided in your RA email) using a tracked shipping service. We recommend keeping your proof of postage.

Return & Exchange Request Email Template

To make the process even smoother, you can use the template below when contacting us:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear The Sports Edit Team, I would like to request a [return / exchange] for an item from my recent order. Order Number: [Please insert your order number] Item(s) for Return/Exchange: [e.g., 7/8 Leggings, Cloud 5 Running Shoes, size M] Reason for Return/Exchange: [e.g., Size exchange, colour change, etc.] Please provide the Returns Authorisation number and any further instructions. Best regards, [Your Full Name] [Your Email Address] [Your Phone Number – Optional]

Refunds & Processing Time

Once we receive and inspect your return at our Nottingham studio, we will process your refund or exchange.

  • Refund Timing: Refunds are typically issued within 5–10 business days of our receiving the returned item.
  • Refund Method: Your refund will be issued back to the original payment method used during purchase (e.g., Visa, MasterCard, JCB, PayPal). Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
  • Exchange Processing: If you requested an exchange, we will ship the new item once the return is received and approved. Shipping for exchanges follows our standard delivery timelines.

Original shipping costs are non-refundable, unless the return is due to an error on our part or a defective item.

International Returns

As a global retailer (shipping worldwide, excluding some remote regions), we accept international returns. Please note:

  • You are responsible for the return shipping costs and any applicable customs duties for the returned parcel.
  • We recommend using a tracked and insured service (like DHL or FedEx, our standard carriers) for your safety.
  • Refunds will be issued in the original currency of purchase, minus any non-refundable charges.

Need Help?

Our team is here to support you—just as we stand by the quality of our All Running Clothing and Yoga & Pilates edits. For any questions about returns or exchanges, contact us:

Email: [email protected]
Post: The Sports Edit Store, 13 Alfreton Rd, Nottingham, GB NG2H 8ZN

We aim to respond to all inquiries within 1–2 business days, in line with our commitment to transparency and customer care.